NAME:
“ The National
Park Authority is committed to professional and personal training and
development of its staff because it recognises that effective training and
development leads to
·
increased effectiveness,
·
improved motivation,
·
improved Public Relations
and
·
up to date knowledge
in order to
achieve the National Park objectives.
The National Park Authority offers such assistance and support to all
its staff.”
Who
will have a Training Track?
Everybody
employed by the National Park Authority will have a personal Training Track
What is
the Training Track?
The
Training Track explains the Yorkshire Dales National Park Authority’s approach
towards the training and development of it’s staff and sets out it’s internal
processes for identifying, meeting and evaluating the full range of training
and development activities. The Training
Track documentation provides you with an opportunity to track and record your
personal development throughout your employment with the Authority, as well as
providing a means to request the Authority’s support (financial or otherwise)
to specific training and development activities. Finally, the Training Track requires you to
evaluate the training and development you undertake.
The
Training Track comprises:-
·
YDNPA Training & Development Policy
·
YDNPA approach to your Training & Development
·
A Training Plan proforma
·
Training Bid Form
·
Training & Development – Immediate Evaluation
Form
·
Training & Development – Follow-up Evaluation
Form
How does
the Authority know if the Training & Development Policy is achieving
anything?
Effective
training and development will have tangible and intangible effects.
These
effects can be noted in:
a) feedback from staff on how effective training and
development has been;
b) feedback from customers on quality of
service;
c) achieving business plan objectives;
d) a
motivated and skilled workforce
How
does the Authority ensure that the Training and Development is effective?
Effective
training and development requires:
a) clearly identified training needs (identified from the
appraisal process and linked to business plan objectives with a two way
responsibility for identification);
b) clearly focussed training plans with ongoing evaluation of
effectiveness leading to action;
c) a regular review of training and development processes to
identify and implement improvements.
d) training and development to be integrated in to other
internal processes
and not be a bolt-on package;
e) careful selection of the right way of
learning.
THE
TRAINING TRACK
The
following sets out the Authority’s approach to training and development
throughout your employment.
Recruitment Identify the needs of the job
using the job description, produce a person specification and match the
appointment to it. (see foundation).
Welcome
pack This will have a section with the
training track explanation in it.
Induction This will include an
introduction to the training strategy of the NPA including the policy statement
showing the commitment of the NPA to training.
The Training Track pack will be provided to a new starter during his/her
induction.
Foundation This will identify the
training needs of a new person as identified within the specification for the
job e.g. bat handling certificate, specific computer package training, how to
use the telephones, e-mail, first aid.
Training identified in the foundation section has
to be undertaken as it is linked to the requirements of the job description and
it is likely that the requirements have been identified between job interview
and appointment.
Appraisal During the appraisal both
professional development and personal development training needs can be
identified.
Training plan This is your personal training
plan and can be used to record the training needs identified within the foundation
and appraisal part of the training track and your longer term training and
development aspirations.
Register Complete the Training Bid
Form for a particular training or
development activity,
whether this has been identified and agreed as a result of your appraisal or
otherwise.
At this point the activity will be entered into the Authority training
and development central recording system as will the next steps
Preparation Background preparation in
order to make the most of the learning activity
Doing
it SOME
IDEAS FOR TRAINING AND LEARNING
ü
Buddy
system – people doing the same or similar duties give each other help,
support and encouragement within the organisation
ü
Coaching – gain from a colleague’s experience and encouragement
ü
Computer based training and interactive videos – as diverse as the
available material, which means that it might be limited for some jobs.
ü
Delegation – you broaden your skills and knowledge and have greater freedom to use
your initiative and have extra responsibility. Line manager picks a task for
you to meet an agreed learning need.
ü
Desk training – starting a new job an experienced member of staff or the previous
post holder will tell you what the job involves. Can be undertaken in
conjunction with job swaps and job rotations.
ü
External attachments – work in other organisations then return and share
the information internally. YDNPA still pays your salary
ü
External secondments – as above but the host organisation pays your
salary.
ü
External training courses – we all know about these and they are as varied as
your imagination!
ü
External training courses – specific organisations can provide subsidised and
specific courses. Examples include:- English Nature, ANPA, FC, YTB, Museum
Council. Please add to this list.
ü
Fellowships and bursaries – you gain better understanding of the work and
lives of other people, often abroad, and acquire knowledge and experience which
will make you more effective in your work.
ü
Further education – (differs slightly if you are under 18) a further education course in
a subject relevant to your job and outside normal working hours.
ü
Guided reading – an opportunity to read up on any aspect of your work that interests
you or other topics that will help with your personal development.
ü
Information and library services – perhaps inter park as well as the Public Library.
ü
Internal secondments – to other National Parks as well as within the
Authority.
ü
Internal training courses – automatic call-up. This
is for essential training courses that have been identified at the start of
your employment and need regular up-dating.
ü
Internal training courses – self-nomination. Tailor made courses for
Authority
ü
Meetings – develop skills in meetings by agreeing to take on roles that you wouldn’t
otherwise do.
ü
Mentoring – develop a relationship between you and an experienced colleague.
ü
Networking – people with a common interest meet as a group to swap ideas and to
learn from each other.
ü
Quality circles – manage quality in a group and improve your own skills.
ü
Seminars and conferences – to extend your knowledge of a particular area of
work or current issue.
ü
Team development – to help you and other members of your team work well together and to
develop a strong team which is self supporting and knows where it is going.
ü
Temporary promotion – a chance to take on the duties and
responsibilities of the next grade up.
ü
Tutoring – Gaining from a colleague’s expertise
ü
Video and audio packages – learn in a way that suits you best, at a time that’s
convenient and in a setting of your choice.
ü
Visits – an opportunity to do all sorts of things.
ü
www –
use the internet to source training and general fact finding.
ü
Anything else you can think of!
Evaluation How
did it go? Have you completed your immediate evaluation form and the follow up
action that you agreed on your Training Bid Form prior to doing it? etc
Appraisal use
the appraisal to evaluate the courses that you have previously attended, using
the follow-up Evaluation Form, and identify your personal and professional
training needs for the future
and so the track goes on
until you decide to…..
Move on Review
of training requirement for the post.
TRAINING
PLAN
(For
you to record your personal and professional training and development aims)
ACTIVITY |
PURPOSE |
PRIORITY |
|
|
|
(Please photocopy for future use)
TRAINING RECORDS
TRAINING BID FORM
This
form is to be completed for all training and development activities identified
through your appraisal and supported by your Department Head, or for training
requests at some other time throughout the year. Please discuss with your line manager and
copy to the Personnel and Training Officer for central recording and
co-ordination.
Part
One – this part is intended to help you to consider the aspects of the learning
opportunity.
Name Department
Proposed event or activity
What are the objectives of this
activity?
What specific benefit would you
hope to get from participating?
What would the National Park
Authority gain from your proposal?
Will this activity assist in achieving
objectives and/or targets in any of the following?
(Please 3 the relevant box(es))
Your appraisal - U Business Plan - U Corporate Plan - U Management Plan - U
How will it assist?
Specify any pre-work that is
required
How do you plan to implement the
new skills and understanding that you have gained?
Request for Authority assistance (finance, time off etc) -
please complete as many details as possible and attach any relevant
details
Location (s)
Duration (If applicable) Date
(s)
Travel costs journeys
@ /per mile £
Or journeys
@ £ /per
journey £
Subsistence (Pl describe ) £
Other – (books, materials etc. Pl describe) £
TOTAL
COST £
Time off requested - Paid:
-
Unpaid:
I expect the training/development activity to
last for days
I would like to undertake this development
activity for the reasons specified and I will undertake any follow up action
that is agreed prior to undertaking the activity
Signed Date
Line Manager’s comments
(Please pass to Dept Head)
Dept Head
Recommendation Yes/No Costs
to be met in full: Yes/No
Reason for the decision
Budget (please 3) Top SliceU Corporate
U Departmental U Time only U
Signed Head
of Dept/ Chief Executive Date
Copy to Employee
This
part needs to be completed immediately
after you have undertaken the development activity and should be agreed
with your line manager.
Name Department
Event or activity
Date
Did
it meet your expectations in terms of what you have learned, and in terms of
fulfilling your objectives? Yes/No
If
yes, please outline how it did this.
If
no, please explain why not. What was
wrong with it?
Would
you recommend this event or activity to your colleagues?
Did
you gain any other benefits from the training process? If so, what were they?
How
will you apply what you have learned to your job?
What
support will you need from your line manager to apply what you have
learned? Identify the necessary action
points.
Has
the activity identified any subsequent need for additional development?
The
review of this event/activity will take place on (date of next appraisal):
Signed Staff member Date
Signed Line
manager Date
Signed Head
of Department Date
Please copy to
Personnel and Training Officer for monitoring purposes
TRAINING & DEVELOPMENT FOLLOW-UP EVALUATION
This
part needs to be completed as part of your next appraisal and should be
agreed with your line manager.
Name Department
Event or activity
Date
Have
you applied the techniques and/or skills, that you learned during the learning opportunity,
to you job? Please give examples.
If
not, why not.
How
has this made a difference to a) your job b) your department
a)
b)
Have
you received the necessary support to implement your training effectively? Have the action points agreed at the previous
meeting been carried out?
In
your view, was the Development Activity worth the effort/cost/resources put
into it?
What
are your future needs in terms of Development?
(Please remember to make a
note of these needs on your appraisal form and training plan)
Signed Staff
member Date
Signed Line
Manager Date
Signed Head
of Department Date
Please copy to Personnel and
Training Officer for monitoring purposes